GloriaFood is closing. Keep your restaurant taking direct orders.
Need a GloriaFood alternative? Hotna Ordering offers a branded ordering website, collection, delivery, secure online payments, an Android order tablet and kitchen printing. Here's how to prepare for a controlled changeover.
Official closure information: GloriaFood's website says its service reaches end of life on 30 April 2027, but Oracle's Food & Beverage website currently says 31 March 2027. Both confirm discontinuation. Check the latest provider notice for your account and plan well ahead of March 2027. GloriaFood notice ↗ · Oracle notice ↗
Independent alternative. Hotna Ordering is not affiliated with, endorsed by or an official successor to GloriaFood or Oracle.
WHAT YOU NEED TO KNOW
What GloriaFood's retirement means for your takeaway.
If your restaurant currently takes direct customer orders through GloriaFood, you need to plan how those orders will be handled after the platform is retired. Your ordering widget, menu URLs, payment arrangements and printed promotional material may all depend on that existing setup. The safest approach is to document the dependencies, build the replacement, test it thoroughly, and only then redirect customers.
2027GloriaFood service discontinuation is confirmed by official sources; their published month/day differs.
No panic migrationPrepare the new website and restaurant workflow while your current setup can still be reviewed.
Independent choiceEvaluate functionality and costs honestly. Hotna offers a paid direct ordering alternative, not a free GloriaFood clone.
Replace your direct-ordering channel with a system your staff can operate.
Hotna connects the customer website to restaurant settings and order handling, informed by its operational Doughza pilot in Reading.
01
Branded direct ordering
Your own restaurant ordering website with a custom or Hotna-hosted address, menu categories, food photos and item modifiers.
02
Collection, delivery and pre-orders
Offer collection and local delivery with restaurant-controlled timings, availability and scheduled orders.
03
A connected kitchen
Receive orders on an Android tablet, manage service status and print order tickets on supported 80mm hardware.
04
Transparent monthly pricing
The starting plan is £19.99/month with 0% restaurant percentage commission on food sales. Stripe processing charges and a separate customer online-card-order Service fee apply.
Product illustration based on real Hotna Ordering pilot screen references. Actual screen layouts may differ.
PRACTICAL SWITCHING CHECKLIST
How to move from GloriaFood to Hotna Ordering.
This six-step plan reduces avoidable disruption. It is a guided manual transition checklist, not an automatic import or a guarantee of uninterrupted service.
Record your existing GloriaFood setup
List every ordering URL, website widget, Google Business Profile order link, social media button and printed QR code that currently sends customers to GloriaFood. Note the restaurant hours and any active promotions too.
Save the menu and information you are permitted to retain
Before the service ends, make a secure copy of menu categories, prices, item descriptions, photos you own, required options and modifiers, and your delivery/collection rules. Check GloriaFood's official export options and data-protection terms for any customer records. Hotna does not currently offer one-click GloriaFood imports.
Rebuild and review your Hotna menu
Configure your restaurant name, brand, opening hours and menu in Hotna's restaurant dashboard. Recreate modifiers, allergy information, VAT-related settings where applicable, item availability and delivery zones carefully. A future menu import workflow is planned, not an available migration feature.
Set up payment methods and your kitchen workflow
Connect your own Stripe account for online card payments. Configure pay-at-collection or pay-on-delivery if you choose to offer them. Prepare a compatible Android tablet and 80mm printer if your kitchen uses printed order tickets.
Preview your new ordering website and test with staff
Use Hotna's website preview and publish controls. Check mobile ordering, product options, order totals, postcode eligibility, ASAP and scheduled ordering, payment handling, tablet receipt and kitchen printing. Use controlled test procedures; avoid creating unnecessary live paid customer orders.
Switch links deliberately, then monitor
Once your new site is ready, replace website buttons, QR codes, social links and your Google Business Profile order URL. If you use your own domain, plan the DNS or website integration change and allow for propagation. Keep the old ordering channel operational during preparation where possible, then verify customer journeys after switching.
QUESTIONS BEFORE YOU SWITCH
GloriaFood replacement FAQs.
When is GloriaFood closing?
The official GloriaFood homepage currently gives 30 April 2027 as its end-of-life date. Oracle's Food & Beverage website states 31 March 2027. Because these published dates differ, check your own notice and plan to finish migration well before the earlier date.
Can Hotna import my GloriaFood menu automatically?
Not at present. Your menu and settings need to be recreated and checked in Hotna. We are planning menu-import improvements, but do not rely on automatic import for your switch.
Can I keep my own restaurant domain?
Hotna supports restaurant-branded websites using a custom domain or a Hotna-hosted address. The exact DNS changes depend on how your current website and GloriaFood links are set up.
Will I keep my GloriaFood customer data and order history?
Do not assume records transfer automatically. Review the export and retention options provided in your GloriaFood account, applicable privacy obligations, and what data you are allowed to move. Hotna does not claim an automatic customer-data or order-history import.
Is Hotna free like GloriaFood's original ordering offering?
No. Hotna Ordering has a £19.99/month starting subscription. It charges no restaurant percentage commission on food sales, but Stripe payment processing is separate and customers pay a Service fee on online card orders. Counter Ticket is optional at an additional £9.99/month.
How long does switching take?
It depends on the size of your menu, delivery rules, access to existing content, payment setup, branding and testing. Hotna does not promise a same-day or automatic migration. We recommend preparing and testing before redirecting real customers.
PREPARE YOUR NEXT ORDERING WEBSITE
Plan the changeover before GloriaFood ends.
Explore Hotna's features and pricing, then discuss the right setup for your restaurant. Build, preview and test before sending your customers to a new ordering link.