Restaurant online ordering for independent UK food businesses Switching from GloriaFood? See the guide
Payment flexibility

Restaurant online card payments with Stripe Connect

Let customers pay securely online when configured. Hotna keeps restaurant food payments distinct from the subscription that the restaurant pays Hotna for the software.

THE DETAILS

How Hotna helps your restaurant

Practical features designed for real food businesses, without forcing your team into an enterprise POS system.

01

Connect your own Stripe account

Restaurant food-order payments are processed through the restaurant's Stripe connected account. Hotna's software subscription is a separate commercial transaction.

02

Choose which payment methods to offer

Enable online payment and, where configured, pay-at-collection or pay-on-delivery options. The restaurant decides which options apply to each service.

03

Understand customer Service fees

A separate Hotna customer Service fee applies to online card orders. The amount follows published bands and is shown to the customer in checkout before payment.

04

Make payment state clear to staff

Online and offline payment methods are identified on restaurant order views and kitchen tickets to help the team handle orders correctly.

AT A GLANCE

Key benefits

✓Stripe Connect
✓No raw card data stored by Hotna
✓Payment method controls
✓Transparent checkout fees
KEEP EXPLORING

Related product information

Bring direct ordering to your restaurant.

Start with one straightforward monthly package and add Counter Ticket only if you need it.

Get started ↗